Hilton Dubai Jumeirah Resort - 5-звездочный отель в Джумейра

Ответ отеля

Dear kalyuta_ee, Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us. Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided. Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah. Best Regards, Nader Halim Cluster General Manager

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Dear Guest, Thank you so much for your lovely feedback and for taking the time to recognize Erica. We are delighted to hear that Erica’s humble, helpful and welcoming nature made such a positive impression during your stay. We will be sure to share your kind words with her, as your appreciation will mean a great deal to her and the entire team. It is wonderful to hear that you are planning to return soon. We look forward to welcoming you back to Hilton Dubai Jumeirah and creating another memorable experience for you. Warm regards, Nader Halim General Manager

Ответ отеля

Dear _nO3585UU, Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had an amazing experience with us. Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the service our team members provided. Thank you once again for your loyalty and for recommending us. We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah. Best Regards, Nader Halim Cluster General Manager

Ответ отеля

Dear David, Thank you for taking the time to share your wonderful feedback about your massage experience. We are delighted to hear that you enjoyed the massage and that our team delivered exactly the experience you were looking for. It is especially pleasing to know that Ida and Khine made you feel welcome through their friendly and helpful service. We will be sure to share your kind recognition with Ida and Khine, as your appreciation will mean a great deal to them. Thank you once again for your lovely feedback. We look forward to welcoming you back for another relaxing experience. Warm regards, Nader Halim General Manager

Ответ отеля

Dear Inderpal, Thank you so much for sharing such an incredibly thoughtful review following your three-week stay at Hilton Dubai Jumeirah. It is truly an honour to know that, after so many visits to Dubai, you continue to choose Hilton Dubai Jumeirah and that our recent enhancements have made your experience even more enjoyable. We are delighted that you appreciated the refreshed lobby, Oceana restaurant, and our new adults-only pool, as well as the quality and service of our Executive Lounge. Your generous recognition of our team means a great deal to us. We are especially grateful that you took the time to mention Jeevan, Tharindu, Diana, Melanie, Alisa, Zin Lin, Bharat, Samuel, Mani, Thi, April, EiEi, Sane, Adnan, Hassan and the entire Executive Lounge team. We will make sure your kind words are shared with each of them. Thank you also for your very kind recognition of the management team. Your appreciation of Nader, Marina, Pooja, Cheryl and Temi is sincerely valued. We would also like to extend our warmest wishes to Karim as he begins his new role at Hilton Ras Al Khaimah. We are grateful for his contribution to our team and wish him every success in his next chapter. After 21 visits, hearing that you are already looking forward to returning for your 22nd visit next year is one of the greatest compliments we could receive. Your continued loyalty and support are truly appreciated by all of us. We look forward to welcoming you back to Hilton Dubai Jumeirah and making your 22nd visit just as special. Warm regards, Nader Halim General Manager

Ответ отеля

Dear Guest, Thank you so much for taking the time to share such wonderful feedback about your poolside experience at Hilton The Walk JBR. We are delighted to hear that Rajan made such a positive impression through his attentiveness, care and commitment to ensuring the safety and comfort of our guests. It is especially rewarding to know that his dedication gave you peace of mind and helped create such a welcoming poolside environment. We will certainly share your heartfelt recognition with Rajan. Your kind words are a wonderful acknowledgment of his hard work and dedication, and we are very proud to have him as part of our team. Thank you once again for your appreciation. We look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Nader Halim General Manager

Ответ отеля

Dear Mr. Essa, Thank you very much for sharing such a wonderful and detailed review of your recent stay at Hilton Dubai Jumeirah. We are delighted to know that your first experience with us was so memorable and that you enjoyed our location, modern amenities, spacious and comfortable accommodation, and breathtaking views of Ain Dubai and the Arabian Gulf. It is especially rewarding to hear your appreciation for our housekeeping team, as well as the quality of our breakfast and dinner offerings. Your kind words about the attentive and friendly service are truly appreciated. We are particularly grateful for your special recognition of our Food & Beverage and Guest Services colleagues. Hemayet Hossain, Azik, Dipti, Diana Nyanjama, Jael, Joanitna, Nesinga, Lydiay, Zena, Zin and Sanam will be delighted to know that their care and hospitality contributed to making your stay so enjoyable, especially while celebrating your belated birthday. We will be sure to share your kind comments with them. A special thank you as well for recognizing Chef Anischu Celeb. We are thrilled that the specially prepared dish brought back wonderful memories of home and that you enjoyed it so much. Moments like these are what make hospitality truly meaningful. Thank you once again for your generous recommendation and for choosing Hilton Dubai Jumeirah for your first visit to Jumeirah. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Nader Halim General Manager

Ответ отеля

Dear Karin, Thank you very much for your wonderful review and for choosing to stay with us again at Hilton Dubai Jumeirah. We are delighted to hear that you continue to enjoy our service and especially our delicious breakfasts. It is also wonderful to know that Tre and Yvette at the reception, as well as Adnan with the luggage assistance, made your stays even more enjoyable. We will be sure to share your kind recognition with them. Your continued visits and kind words mean so much to our entire team. We are thrilled to know that you are so pleased with your experiences and that you are already looking forward to returning. Thank you once again for your loyalty and support. We look forward to welcoming you back very soon for another fantastic stay. Best regards, Nader Halim Cluster General Manager

Ответ отеля

Dear Percytravellor123, Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah. I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. We look forward to your continued visits and to welcoming you back. Best Regards, Nader Halim Cluster General Manager

Ответ отеля

Dear Guest, Thank you very much for taking the time to share such a detailed and wonderful review of your holiday at Hilton Dubai Jumeirah. We are delighted to hear that you enjoyed our prime location, private sandy beach, pools, and the complimentary sunbeds and towels. It is also wonderful to know that you appreciated the variety and quality of our breakfast and dinner offerings, as well as the coffee. We are especially grateful for your kind recognition of our team members. Thank you for highlighting Joanita for her attentive service, as well as Mani and Samad from Concierge and Temi and Ghazali from Reception. We are pleased to know that they were always ready to assist and able to resolve your requests promptly. Your kind words about our housekeeping team are equally appreciated, and we will be sure to share your compliments with everyone mentioned. We are also glad that you found the hotel beautiful, clean and well maintained, and that you enjoyed the comfort and amenities of your room. We appreciate your honest feedback regarding sound insulation, and we will certainly take your comments into consideration as we continue to enhance our guests’ comfort. Thank you once again for your kind words and recommendation. We hope to have the pleasure of welcoming you back to Hilton Dubai Jumeirah for another excellent stay. Warm regards, Nader Halim General Manager